The Justco Corporation completed its annual retreat of board members and senior management and produced a document that links the organization's mission and vision with strategic and related objectives. The document includes a commitment to conduct focus groups with customers and suppliers to determine the responsiveness of Justco to the needs of various parties. That commitment would most likely be a:
a. Strategic objective.
b. Related operations objective.
c. Related reporting objective.
d. Related compliance objective.
Answer: B